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Advance managing library volunteers /

by Driggers, Preston F.
Additional authors: Dumas, Eileen.
Series: ALA guides for the busy librarian Edition statement:2nd ed. Published by : American Library Association, (Chicago :) Physical details: 313 p. ; 23 cm. ISBN:9780838910641 (alk. paper).
Subject(s): Volunteer workers in libraries -- United States. | Lirarians -- Volunteer
Year: 2011 List(s) this item appears in: Testing
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Includes bibliographical references and index.

The value of library volunteerism -- Volunteer services program mission statement -- Volunteer services program benefits -- Volunteer administration -- Rights and duties of volunteers -- Volunteers and library friends? groups -- Legal and risk management issues -- Volunteer program communication -- Volunteer program evaluation -- Volunteer motivation -- Volunteer needs assessment -- Job design -- Job descriptions -- Requisitioning volunteers -- Marketing the volunteer services program -- Recruitment of volunteers -- Recruitment approaches -- Volunteer application forms -- Interviewing and selection -- Reference requests -- Volunteer agreements and releases -- Time forms -- Orientation training -- Customer confidentiality -- Volunteer training and testing -- Safety training -- Performance management and evaluation -- Volunteer recognition policies -- Recognition programs -- Awards, gifts, and perks -- Library volunteer rules -- Volunteer corrective action -- Devolunteering -- Exit interviews and references -- Volunteer human resource files -- Volunteer administration records.

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